Privacy policy | MaterialsBroker

Who we are

MaterialsBroker.com, Columbus, Ohio. Contact: contact@materialsbroker.com, 1-844-352-6277. [PLACEHOLDER: legal entity name and mailing address]

What we collect

From sellers: the material details you submit, photos, the material's address, and your name, company, phone and email.
From buyers: company, contact name, email, phone, the categories you buy, your ZIP code, pickup radius, deal size range and alert preferences. We convert your ZIP code to approximate coordinates to measure distance to lots.
From inquiries: your name, company, contact details, message and any offer amount.
From account holders: your name, email and an encrypted password managed by Google Firebase Authentication, plus an optional company and phone number, the lots you save and the searches you save. We never see your password. You can delete your account, and everything saved in it, from the Account page.
Automatically: standard server logs kept by our hosting provider, and a reCAPTCHA check on forms to block automated abuse.
From quote and material requests: the material, quantity, size, job or delivery ZIP, the date you need it and your company and contact details. We keep these so the broker desk can source the material and quote you, and so we know what buyers are asking for.
Analytics: we keep our own counts of how the site is used: pages viewed, the hour of day, search terms typed into the site search, which material categories are requested, whether a visit came from a search engine, and whether the browser had been here before. These are counts only. They are not attached to a person, they are not linked to anything you type into a form, and we do not store your name, email, company or IP address alongside them. If Google Analytics is switched on it additionally sets its own cookies; you can block those in your browser or with any standard blocker, and the site works without them.
Advertising measurement: the public pages of this site load OpenAI's advertising pixel, which tells OpenAI that a page was viewed so we can tell whether our advertising is working. It sets its own identifiers and what it collects is governed by OpenAI's privacy policy as well as this one. We never pass it your name, email, company or anything you type into a form, and it does not load on the broker's own admin screens. You can block it in your browser or with any standard blocker, and the site works normally without it.

How seller information is protected

Seller identity and exact address are never shown on the site. Public listings show city and state only. Seller details are stored separately from public listings and can be read only by MaterialsBroker.com staff. Location metadata is removed from photos before they are published. We release a seller's name and pickup address to a buyer only after a deal is agreed.

How we use information

To review submissions, match lots with buyers, answer inquiries and complete transactions.
To send buyers alerts about lots that match the preferences they gave us.
To contact you about a submission, an inquiry or a deal.

We do not sell personal information. [PLACEHOLDER: confirm, and list any other disclosures]

Email and text alerts

Every alert email has an unsubscribe link or tells you how to stop. Alerts for saved searches go only to email addresses that have been confirmed, and you can switch them off per search on the Account page. Reply STOP to any text to end texts. Message and data rates may apply. You can also ask us to remove you at any time.

Service providers

We use Google Firebase for hosting, database, file storage and sign-in, Google reCAPTCHA for abuse prevention, Resend to deliver email and Textbelt to deliver text messages. They process data on our behalf.

Retention and your choices

[PLACEHOLDER: retention periods] To see, correct or delete the information we hold about you, email contact@materialsbroker.com.

Changes

We will post changes to this policy on this page with a new effective date.